Students examine the historical perspective of culture’s impact on international trade as a basis for building an understanding of cultural diversity in global business. Case studies are used to demonstrate cultural concerns and problems. Practical methodologies for including culture issues in the planning process as firms enter new international markets are formulated and practiced.Read More
In this course, the historical roots of Western ethics are the starting point for understanding the role of an ethical value system in conducting international business in all countries. Scenarios are used to explore ethical dilemmas. Different systems of ethics are contrasted to enable international business people to understand and appreciate the differences and determine...Read More
Effective business leaders embrace innovation and help facilitate the creation and advancement of new ideas and initiatives. This course examines innovation and entrepreneurship through case studies, best practices and through the development cycle of a new idea, culminating in the presentation of that idea.Read More
This course builds from the idea that business writing is a critical skill and one that is essential to succeed in a range of roles and industries. The ability to communicate clearly in writing is developed as students craft common business letters, memos, etc. and assess sources and context.Read More
This course examines contemporary business, specifically characteristics of successful businesses, the issues facing them, and organizational change processes necessary to improve and sustain modern business enterprises.Read More
In this course, students will examine the tenets of excellent customer service (CS), review proven strategies for meeting customers’ expectations and satisfying their needs, identify methods used by CS to enhance customer’s ability to do business with the organization and ways for CS to determine the right time to bend or break the rules. Students...Read More
This course explores the nature, form, and function of business. It introduces students to business including the functions of business, entrepreneurship, management, organizational structure, marketing, distribution, and financial management.Read More
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